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20/11/2008 Home >> Home >> Support Ticket Manager
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Compatible
with SkyPortal Version 1.0 And Above
| About |
| The Support Ticket Manager is an all
round easy to use support/trouble ticket system that fits nicely
into your SkyPortal website. When guests or site members create a
new support ticket they can select which group/department they want
to deal with there case, they will be emailed a copy of the new
support ticket and ticket ID/information. The group chosen to deal
with the support/trouble ticket will also be notified via private
message and email, depending on module administration settings.
Tickets can be transferred to other members, change priority
status and can be closed and re-opened at any time.
If you have the JMail Pro components on your portal's server new
tickets can also be started and replied to via email, choose any
POP3 account of your choice and emails sent to that address will be
treated as a new ticket or existing ticket reply and added to your
site database as if the user created the support/trouble ticket on
your website.
A great addon and support tool for your portal! |
| Features |
- Easy To Use User-Interface
- Full Customizable Page Layout
- Custom Email Replies and Auto Response
- POP3 Ticket Imports (Start tickets via email)
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- Multi Language support
- Easy To Use Administration And General Settings
- Portal Group Integrated
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| Requirements |
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You must be a registered member to purchase the
Support Ticket Manager Module |
| Pricing |
| At this time we can only accept PayPal
payments online, Upon payment you will be emailed to your email
address our site has on file with download instruction to complete
your purchase, this process in almost instant!
Single Domain Licence
$28.00 |
| Ready to Buy? |
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ASP Modules & Services
