Support Ticket Manager PRO

Compatible with SkyPortal version 1.0 and above

If your looking for a great way to provide your portal members and visitors quick support in a manageable way then Support Ticket Manager will suit your needs and fit nicely into your SkyPortal. There are always people looking for support on websites and the Support Ticket Manager can help you manage and contact all parties involved by email and internal site private messages giving your visitors quick, stylish and premium support. The Support Ticket Manager is fully customizable from the page layout, user access and contact methods. All messages sent out via the support ticket manager are managed via your tidy administration area within the module, Ticket variables can be used in these messages so 1 global message can be used for each new ticket or reply.

The module is easy to install and setup, you can have your module up and running on your portal within 10 minutes, and if your not sure about ASP or the portal and module installations then Digi-Net will install it for you free of charge!

The layout and some new functions in this PRO edition makes it stand out and be noticed in your portal, if your using a free edition of the support ticket manager we recommend you upgrade to the PRO edition its much more stable, easy-to-use and User-Friendly.

New to the module is our POP3 Import function where users can start and reply to support tickets via email using any pop3 account you specify, users can simply send an email with the ticket ID as the subject to your designated email address and the module will add it into the database as a new reply, you can also specify how often the module will import emails from your inbox.

Note, If you are running your portal via a hosting provider you might want to ask them if the JMail PRO component is available on your server, your Support Ticket Manager PRO will still run correctly but without the JMail PRO component you will not be able to make use of our POP3 Import functions to start and reply to tickets via email.

When you purchase the Support Ticket Manager you must enter the domain/server name on which you plan to install this module, when your payment is complete you will be given your domain licence key instantly, this licence key will never expire and is yours for life and may be used on the domain of your choice. The module is available for sale now for the price $25.00, not only will you get your  domain licence key you will also be assured fast helpful support from Digi-Net and free install if you require it, Free install will require giving Digi-Net temporary admin and FTP access to your portal for about 15 minutes. A Preview/Test Run of the module can be made available to you at request.

Instant Download When You Buy

Some features you will find in the Support Ticket Manager:-